Course curriculum

    1. Welcome to Velocity!

    2. Equal Opportunity Employment (EEO)

    1. Velocity IT Policy

    2. System & Equipment Policy

    3. PC Check - Arise Work From Home

    4. Meeting Etiquette

    5. Zoom Classroom/Meeting Spaces

    6. Pause, Think and Act Cybersecurity Awareness Pt. 1

    7. Phishing - A game of deception - Cybersecurity Awareness Pt. 2

    8. What Is Encryption? The Lowdown Cybersecurity Awareness Pt. 3

    9. What is Two-Factor Authentication? (2FA)

    10. Notarizations FAQ

    11. Affidavit of Identification

    12. Affidavit Notarization

    13. First Advantage Global Background Check

    14. Building (Flashing) your ASD

    15. Booting the ASD

    16. Troubleshooting ASD

    1. Connect Team Overview

    2. How to Set Up Connect Team Account

    3. Connect Team Registration Demo

    4. Connect Team Time clock Demo

    5. Connect Team Chat Demo

    6. Independence Day- Guide to 1099-Independent Contractors

    7. Square-Direct Deposit to Cash App

    8. Guide to Setting Up Direct Deposit

    1. Computer Basic

    2. Basics of Customer Service

    3. 5 Tips for Customer Service Success

    4. Understanding Time Management

    5. Knowledge Check-Time Management

    6. Handling irate customers

    7. Knowledge Check - Difficult Situations

    8. Empathizing with Customers

    9. Phone Etiquette

    10. Just Say Now-Drug and Alcohol policy

    11. How to Demonstrate a 'Can Do' Attitude

    1. Opportunity Announcement Overview

    2. How to Enroll in a Client Opportunity

    3. Starmatic Scheduling

About this course

  • 40 lessons
  • 1 hour of video content

Reinventing Employment

Your Pace.. Your Way